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Food Poisoning Claims

Food poisoning is an illness caused by eating contaminated food. In most cases, we receive food poisoning claims from our clients who have suffered from foods contaminated by bacteria including Salmonella, E. coli or Norovirus.

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The symptoms of food poisoning usually begin within one to three days of eating contaminated food, although they may start at any point between a few hours and several weeks later.

One of the main criteria for food poisoning claims is that the board basis of the holiday must be all-inclusive or at least half board and you must not have consumed food or drink from anywhere other than the resort. This helps to prove causation as the only possibility of your food poisoning is from food or drink and/or the facilities used at the resort.

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Starting your claim is easy! Call us on our 24/7 helpline or email us to get a response from one of our expert team members.

Frequently Asked Questions

What causes food poisoning?

Food poisoning is typically caused by one of two things:

The first is bacteria. Bacteria is by far the most widespread cause of food poisoning. E. coli, listeria, and salmonella are very common culprits when it comes to food poisoning.

The second is parasites. Parasites are a type of germ which survive in animals and water such as ponds and lakes. Local tap water used abroad to wash salads and fruits can carry parasites and is a common cause of holiday illness. Parasites found in swimming pools are not killed by the use of chlorine.

What are the symptoms of food poisoning?

The symptoms of food poisoning will vary on an individual basis. Factors such as age, weight and the type of bacteria causing the poisoning will result in different symptoms manifesting. Below you can find common symptoms associated with food poisoning:

• Feeling sick (nausea)
• Vomiting
• Diarrhoea, which may contain blood or mucus
• Stomach cramps and abdominal (stomach) pain
• A lack of energy and weakness
• Loss of appetite
• A high temperature (fever)
• Aching muscles
• Chills
• Fatigue (loss of energy)

How long do I have to make a claim?

You usually have up to 3 years from the date of the food poisoning to make your claim.
There are exceptions to the three-year rule in some cases, so if you think you might have a claim we advise you to contact us as soon as possible so we can determine your chances for successful compensation.

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How much compensation could I receive?

The amount of compensation varies depending on the severity of the sickness and the individual situation as each person can be affected differently.
As the amount varies case to case, our personal injury solicitors can assess your situation and provide you with a more accurate quote. For a quick estimate on how much you could be entitled to, why not visit our claims calculator?

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What can I claim for?

Depending on your case you can claim for both general and special losses.
General losses include the amount of pain and suffering the injury caused which will be set by a medical expert after an examination.
Special losses include:
• Travel Expenses
• Medical Care & Prescription Costs
• Rehabilitation
• Loss of Earnings
• Household Assistance & Adaptations

How To Claim

Can I make a claim for someone else?

Our clients are welcome to make compensation claims on behalf of their children or provide claim details of their friends and relatives with who they were with.

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