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Housing Disrepair Claims

If your landlord has neglected to fulfill his legal duty to keep his tenanted properties safe and maintained, then you could be eligible to make a claim. Get in contact today for support and advice from our expert solicitors.

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You Deserve To Be Safe

Claims 24 are here to support you whatever the circumstances.

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All landlords have a legal duty to ensure their properties are safe and structurally maintained. Unfortunately, some landlords do not follow the law and put their tenants at significant risk simply to save money or because they do not care.

However, you should not have to suffer if your landlord has failed to fulfil legal requirements.

If you have notified your landlord regarding an issue and they have failed to fix it within a reasonable time, then you may be entitled to compensation.

3 Easy Steps To Make Your Claim


Call us or fill out our form

The first step is simple. All you have to do is get in contact and a member of our team will discuss your accident/ injury with you. We will gather information regarding your claim and advise you on how best to proceed. 


Complete Claim Requirements

Once we have all the details of your case, we will put together your claim and manage your case from the first day to the last. You can be assured that we will do everything in our power to get you the compensation you deserve.


Receive Compensation

Once your claim has been successful, we will send your compensation to you! If we don't win, we won't charge you a penny. You can be sure you'll get every penny of your compensation as our fees are paid for by the party at fault!

Get In Contact Today To Start Your Claim

Starting your claim is easy! Call us on our 24/7 helpline or email us to get a response from one of our expert team members.

Frequently Asked Questions

What issues does my landlord have to fix?

Landlords are legally obliged to ensure they maintain their property, allowing you a safe space to live. Though some of the responsibility will come down to yourself as a tenant, there are various issued which are the landlord's responsibility to fix:

• Mould or damp
• Water damage
• Defective or leaking roof
• Defective windows and doors
• Defective bathroom
• Internal damage
• Defective electrical wiring
• Defective radiators and heating systems
• Defective pipework
• Pests
• Any other external damage

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How long do I have to make a claim?

The standard time limit to making a claim is 3 years.

However, there can be exceptions to this in certain situations.

It's important to get legal advice to see if you are eligible to make a claim. Call Claims24 for more advice and let our expert solicitors help you today

Start Your Claim

How much compensation could I receive?

The amount of compensation varies depending on the severity of the disrepair, the resulting discomfort, and individual situation as each person can be affected differently.
As the amount varies case to case, our personal injury solicitors can assess your situation and provide you with a more accurate quote. For a quick estimate on how much you could be entitled to, why not visit our claims calculator?

Claims Calculator

What can I claim for?

Depending on your case you can claim for both general and special losses.
General losses include the amount of pain and suffering the injury caused which will be set by a medical expert after an examination.

Special losses include:
• The length of time you have suffered due to the disrepair
• The costs of moving into another property if applicable
• The extent of damage - to your property and health. It is important to keep a record of any belongings damaged and any medical records relevant.

The more evidence you keep of emails and letters to your landlord asking them to addres the issue, medical records, damage to property ect, the stronger your claim will be to receive maximum compensation.

It is best to have written records as opposed to verbal conversations with your landlords as much as possible as verbal agreements are difficult to prove.

How To Claim

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