Claims 24 Logo


Bus Accident Claims

If you've been injured physically or psychologically due to a bus accident, we can help you claim the compensation you deserve.

Bus driving over london bridge at sunset

You Deserve To Be Safe

Claims 24 are here to support you whatever the circumstances.

Inside of a bus

Government regulations state that bus and coach operators have a duty of care for the safety of their passengers whilst travelling.

Consequently, they should follow health and safety rules put in place to help avoid accidents. If these measures fail, or the company have failed to implement these, the consequences can be life-changing.

If you or a loved one has been injured whilst on a bus, we’re here to help you make a claim and cover the costs of your injury and its effects.

Bus Accident Claims Experts


We work with England’s leading Personal Injury Solicitors to assist you during the process of a compensation claim. Our client’s needs are important to us and helping our clients to recover both physically and financially is our main priority.


Though bus accidents are typically associated with whiplash-type injuries, they can also consist of both physical and psychological injuries such as trauma. We'll run a thorough assessment to ensure you get the right amount of compensation.


We have helped countless people make successful claims with settlements of up to £5000 for minor whiplash injuries, as well as settling claims worth several million pounds for more serious and catastrophic accident injuries.

3 Easy Steps To Make Your Claim


Call us or fill out our form

The first step is simple. All you have to do is get in contact and a member of our team will discuss your accident/ injury with you. We will gather information regarding your claim and advise you on how best to proceed. 


Complete Claim Requirements

Once we have all the details of your case, we will put together your claim and manage your case from the first day to the last. You can be assured that we will do everything in our power to get you the compensation you deserve.


Receive Compensation

Once your claim has been successful, we will send your compensation to you! If we don't win, we won't charge you a penny. You can be sure you'll get every penny of your compensation as our fees are paid for by the party at fault!

Get In Contact Today To Start Your Claim

Starting your claim is easy! Call us on our 24/7 helpline or email us to get a response from one of our expert team members.

Stethoscope on a table

Medical Examination

It’s important to seek medical assistance as soon as possible after an accident. Even if you think you only have minor injuries, they could be more serious than you think so always consult a doctor.

Claims 24 will also arrange for a medical examination no earlier than 8 weeks after the date of the accident. This is vital to help determine the extent of your injuries and is important evidence to build your case and get you the maximum amount of compensation you deserve. Our team will provide all the support you require and ensure you feel comfortable and informed throughout the process.

Frequently Asked Questions

How can I prove I was a passenger?

In most cases, the bus driver will take all the details from bus passengers when the bus is involved in an accident.

If the police attend the accident, then you will be mentioned in a police report and that would count as evidence. You may also want to save your bus ticket as additional supportive evidence.

You can provide a reference from someone who was travelling with you or any witnesses of the accident.

Call Us

How long do I have to make a claim?

You usually have up to 3 years from the date of your bus accident to make your claim.
There are exceptions to the three-year rule in some cases, so if you think you might have a claim we advise you to contact us as soon as possible so we can determine your chances for successful compensation.

Start Your Claim

How much compensation could I receive?

The amount of compensation varies depending on the severity of the accident, injuries, and individual situation as each person can be affected differently.
As the amount varies case to case, our personal injury solicitors can assess your situation and provide you with a more accurate quote. For a quick estimate on how much you could be entitled to, why not visit our claims calculator?

Claims Calculator

What can I claim for?

Depending on your case you can claim for both general and special losses.
General losses include the amount of pain and suffering the injury caused which will be set by a medical expert after an examination.
Special losses include:
• Travel Expenses
• Medical Care & Prescription Costs
• Rehabilitation
• Loss of Earnings
• Household Assistance & Adaptations

This also applies to instances of injuries sustained to drivers of other vehicles where the bus driver is at fault.

How To Claim

Which injuries are covered?

As a passenger travelling on a bus or coach, you are in the care of the bus or coach operator for the duration of the journey. There is potential for numerous injuries in the unfortunate event of a collision, emergency stop, or other accident as buses aren't legally required to have seat belts for passengers.
Common injuries include cuts, bruises, whiplash, fractures and head injuries. However, if you experience any physical or psychological injuries after a bus or coach accident, you may be able to claim compensation. So the best thing to do is to call claims 24 for advice as soon as possible.

Make A Claim

What if it wasn't the bus drivers fault?

If the accident was caused by inadequately maintained or dangerous roads in England & Wales, then the bus accident claim will be filed against the local authorities who are accountable for road safety.

Bus Accidents caused by another vehicle would mean the claim would be filed against the driver of that vehicle, not the bus driver.

In both of these instances, call us for more advice on how to proceed and let us help you claim the compensation you deserve.

Contact Us

Get In Touch