Clinical Negligence

You typically have around 3 years to start your personal injury claim and the time is counted from the date of your accident. If the date of your accident is approaching limitation, we can apply for an extension in most cases to ensure you do not lose the right to claim.
There are exceptions to the three-year rule in some cases, so if you think you might have a claim we advise you to contact us as soon as possible so we can determine your chances for successful compensation.

If you are making a claim for an accident at work then there are 3 main exceptions to the three-year rule:

• Mental Capacity – if your loved one no longer has the mental capacity to make a claim themselves
• Working Abroad – if your accident happened while you were working abroad.
• Defective Work Equipment – if your injury was caused by equipment that had a manufacturing defect.

The amount of compensation varies depending on the type of accident, the severity of the illness or injury, and the individual situation as each person can be affected differently.

As the amount varies case to case, our personal injury solicitors can assess your situation and provide you with a more accurate quote. For a quick estimate on how much you could be entitled to, why not visit our claims calculator?

Depending on your case you can claim for both general and special damages.
General damages are made up of the pain, suffering and loss of amenities due to the injury caused. This will be detailed in the medical report written by the medical expert following an independent examination.

Special damages:

• Travel Expenses
• Medical Care & Prescription Costs
• Rehabilitation
• Loss of Earnings
• Household Assistance & Adaptations
• Vehicle Damage
• Vehicle Hire, Storage & Recovery Charges
• Any other out-of-pocket expenses

Yes. You can make a claim on behalf of a child under the age of 18 and/or if the claimant lacks the mental capacity. For all other claims, you are welcome to make an enquiry via our website or our contact centre for information which may assist your friend/relative who has been involved in an accident.

Claims 24 work on a no-win – no-fee basis.
No win, No fee is a risk-free way of getting compensation for an injury or illness that wasn’t your fault.
It means there are no upfront costs, and there are no legal fees to be paid in the unlikely event that your claim is unsuccessful.

If you win your claim, we may make the following deductions:
• A success fee of between 25% for winning – could be more in some cases
• The solicitor’s fee if this is unrecoverable – this is usually capped to a success fee
• The 3rd party insurers normally cover all legal fees, disbursements and expenses but if there is a shortfall, then this may be deducted from your compensation as a success fee usually capped at 25%

We believe there should be no surprises when making a claim with us, so anything you need to know when making a decision will be made clear from the get-go. Come and talk to us for free for impartial advice.

The average time from the moment you contact Claims 24 till the moment you receive your compensation payout is 6-8 months.
However, every situation is different and the time frame depends on many factors – one of them is your co=operation with us.

By providing all the correct information and attending all of the medical appointments on time (which we arrange for you), your file handler will be able to build a strong case on your behalf resulting in a quick, efficient payout.
Therefore, we kindly ask you to help us, and we will help you – because together we can achieve more.

1. Call us on 08000786088 or fill out our contact form
The first step is simple. All you have to do is get in contact and a member of our team will discuss your accident/ injury with you. We will gather information regarding your claim and advise you on how best to proceed.

2. Complete Claim Requirements
Once we have all the details of your case, we will put together your claim and manage your case from the first day to the last. You can be assured that we will do everything in our power to get you the compensation you deserve.

3. Receive Compensation
Once your claim has been successful, we will send your compensation to you! If we don’t win, we won’t charge you a penny. You can be sure you’ll receive maximum compensation for your injuries!

For more information on how to claim and an in-depth process, visit our ‘How To Claim’ page.

Clinical Negligence is a broad term used to cover various claims. Below you can find a list of the claims we commonly deal with:

• GP Neglecting Diagnosis
• Dental Negligence Claims
• Clinical Negligence Claims
• Cosmetic Surgery Claims
• Failure to refer a Client
• Cerebral Palsy Claims
• Hold-up in Treatments
• Incorrect Reporting of Scans
• Misdiagnosis Claims
• Failure to investigate abnormal results
• Surgery Claims
• Birth Injury Claims
• Gynaecology Claims

1. GP Misdiagnosis
   Misdiagnosis happens when a GP fails to recognize an important symptom or misinterprets it as a less serious condition. This can lead to a delayed diagnosis, such as cancer spreading, which could have been preventable with timely treatment.
2. Failure to Arrange Basic Tests
   If a GP neglects to order essential tests like blood work or scans, critical information may be missed. This oversight can lead to worsened conditions, making a medical negligence claim possible if harm results from such failure.
3. Failure to Refer to a Specialist
   If a GP does not refer a patient to a specialist when needed—such as failing to send a patient for cancer screening—this can delay important treatments and worsen the patient’s condition, sometimes with life-altering consequences.
4. Diagnosis or Treatment Delays
   Delays in diagnosis or treatment can cause conditions to worsen, especially with serious illnesses like cancer or infections. These delays could lead to long-term health issues, making it possible to claim compensation if the delay had serious effects on your health.
5. Wrong Prescriptions
   Prescribing the wrong medication can result in various complications, from adverse reactions to overdose or even death. If your GP prescribed the wrong treatment, leading to harm, you may be eligible to make a claim for negligence.
6. Wrong Medical Treatment
   If you were given the wrong treatment based on an incorrect diagnosis—such as unnecessary surgery or invasive procedures—you may experience worsened health. Our GP negligence solicitors can assist you in claiming compensation, even for minor physical harm.
7. Failure to Follow Up with Patients
   Regular follow-up appointments are crucial, especially if symptoms evolve over time. If your GP fails to schedule follow-up appointments or address developing symptoms, a serious condition could go unnoticed, leading to worsened health. If this happens, you can pursue a no win, no fee claim.

If you’ve suffered harm due to any of these forms of negligence, our team is here to guide you through the claims process and help you obtain the compensation you deserve.

To start a GP negligence claim, the first step is to contact our team of solicitors for a free consultation. During this initial conversation, we’ll guide you through the process and explain what evidence is needed. This could include medical records, doctor’s notes, photos, or witness statements. If you don’t have these documents, we can advise you on how to obtain them.

Once we have all the necessary evidence, we’ll send a letter of claim to your healthcare provider. While we await their response, we’ll assess the situation and propose a settlement figure.

If your healthcare provider admits liability, you’ll receive compensation, minus our fees. If they dispute the claim, we’ll pursue further legal action on your behalf, which may include court proceedings. However, court appearances are rare, and we’ll be there to support you every step of the way if the case goes to court.
Our medical negligence solicitors work on a no win, no fee basis, meaning you won’t have to pay any legal fees unless we win your case.