Housing Disrepair Claims

If your landlord has neglected to fulfill his legal duty to keep his tenanted properties safe and maintained, then you could be eligible to make a claim. Get in contact today for support and advice from our expert solicitors.

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We're Here To Help

Claims 24 are here to support you whatever the circumstances.

All landlords have a legal duty to ensure their properties are safe and structurally maintained. Unfortunately, some landlords do not follow the law and put their tenants at significant risk simply to save money or because they do not care.

However, you should not have to suffer if your landlord has failed to fulfil legal requirements.

If you have notified your landlord regarding an issue and they have failed to fix it within a reasonable time, then you may be entitled to compensation.

Get In Contact Today To Start Your Claim!

Starting your claim is easy! Call us on our 24/7 helpline or email us to get a response from one of our expert team members.

Frequently Asked Questions

You typically have around 3 years to start your personal injury claim and the time is counted from the date of your accident. If the date of your accident is approaching limitation, we can apply for an extension in most cases to ensure you do not lose the right to claim.
There are exceptions to the three-year rule in some cases, so if you think you might have a claim we advise you to contact us as soon as possible so we can determine your chances for successful compensation.

If you are making a claim for an accident at work then there are 3 main exceptions to the three-year rule:

  • Mental Capacity – if your loved one no longer has the mental capacity to make a claim themselves
  • Working Abroad – if your accident happened while you were working abroad.
  • Defective Work Equipment – if your injury was caused by equipment that had a manufacturing defect.

The amount of compensation varies depending on the type of accident, the severity of the illness or injury, and the individual situation as each person can be affected differently.

As the amount varies case to case, our personal injury solicitors can assess your situation and provide you with a more accurate quote. For a quick estimate on how much you could be entitled to, why not visit our claims calculator?

Yes. You can make a claim on behalf of a child under the age of 18 and/or if the claimant lacks the mental capacity. For all other claims, you are welcome to make an enquiry via our website or our contact centre for information which may assist your friend/relative who has been involved in an accident.

Claims 24 work on a no-win – no-fee basis.
No win, No fee is a risk-free way of getting compensation for an injury or illness that wasn’t your fault.
It means there are no upfront costs, and there are no legal fees to be paid in the unlikely event that your claim is unsuccessful.

If you win your claim, we will make the following deductions:
• A success fee for winning
• Your solicitor’s fee
• The 3rd party normally cover all legal costs and expenses but if there is a shortfall, then this may also be deducted from your compensation.

We believe there should be no surprises when making a claim with us, so anything you need to know when making a decision will be made clear from the get-go. Come and talk to us for free for impartial advice.

The average time from the moment you contact Claims 24 till the moment you receive a check from us is 6-8 months.
However, every situation is different and the timeframe depends on many factors – one of them is your collaboration with us.

By providing all the correct information and attending all of the medical appointments which we arrange for you, our solicitors will be able to build a strong case on your behalf resulting in a quick, efficient payout.
Therefore, we kindly ask you to help us, and we will help you – because together we can achieve more.

1. Call us or fill out our form
The first step is simple. All you have to do is get in contact and a member of our team will discuss your accident/ injury with you. We will gather information regarding your claim and advise you on how best to proceed.

2. Complete Claim Requirements
Once we have all the details of your case, we will put together your claim and manage your case from the first day to the last. You can be assured that we will do everything in our power to get you the compensation you deserve.

3. Receive Compensation
Once your claim has been successful, we will send your compensation to you! If we don’t win, we won’t charge you a penny. You can be sure you’ll get every penny of your compensation as our fees are paid for by the party at fault!

For more information on how to claim and an in-depth process, visit our ‘How To Claim’ page.

However, every situation is different and the timeframe depends on many factors – one of them is your collaboration with us.

By providing all the correct information and attending all of the medical appointments which we arrange for you, our solicitors will be able to build a strong case on your behalf resulting in a quick, efficient payout.
Therefore, we kindly ask you to help us, and we will help you – because together we can achieve more.

Landlords are legally obliged to ensure they maintain their property, allowing you a safe space to live. Though some of the responsibility will come down to yourself as a tenant, there are various issued which are the landlord’s responsibility to fix:

  • Mould or damp
  • Water damage
  • Defective or leaking roof
  • Defective windows and doors
  • Defective bathroom
  • Internal damage
  • Defective electrical wiring
  • Defective radiators and heating systems
  • Defective pipework
  • Pests
  • Any other external damage

Depending on your case you can claim for both general and special losses.
General losses include the amount of pain and suffering the injury caused which will be set by a medical expert after an examination.

Special losses include:
• The length of time you have suffered due to the disrepair
• The costs of moving into another property if applicable
• The extent of damage – to your property and health. It is important to keep a record of any belongings damaged and any medical records relevant.

The more evidence you keep of emails and letters to your landlord asking them to addres the issue, medical records, damage to property ect, the stronger your claim will be to receive maximum compensation.

It is best to have written records as opposed to verbal conversations with your landlords as much as possible as verbal agreements are difficult to prove.

Ready To Start Your Claim?

Our expert claims handlers are available 24/7 to offer advice, guidance, and support when you need it most.
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