Road Traffic Accident Claims

Road Traffic Accidents can occur without warning to anyone. If you have been in an accident that wasn’t your fault, you are legally entitled to make a claim for compensation, regardless of whether you were the driver or passenger.

Make A ClaimRequest A Callback
Birds Eye View Of A Road In The Forest

Am I Entitled To Make A Claim?

You may have been travelling in a vehicle as a driver or passenger when the vehicle was involved in a collision with another vehicle or object. Being involved in a road traffic accident can leave you with injuries varying from minor whiplash to an injury far more severe.
If you have suffered any injuries following a road traffic accident including back and neck pains, you may be entitled to make a claim for personal injury using our panel of local and national solicitors.

At Claims24, we can assist you in making your claim to obtain the compensation you rightfully deserve.

  • 30+ Years Of Experience
  • No Win No Fee
  • Claims Typically Settled Under 16 Weeks
  • Help Accessing Rehabilitation
  • Quality Service

Road Traffic Accident Claims Experts


We work with England’s leading Personal Injury Solicitors to assist you during the process of a compensation claim. Our client’s needs are important to us and helping our clients to recover both physically and financially is our main priority.


Though road traffic accidents are typically associated with whiplash-type injuries, they can also consist of both physical and psychological injuries such as trauma. We’ll run a thorough assessment to ensure you get the right amount of compensation.


We have helped countless people make successful claims with settlements of up to £5000 for minor whiplash injuries, as well as settling claims worth several million pounds for more serious and catastrophic accident injuries.

Birds Eye View Of Circular Road In The Forest

What are Whiplash Injuries?

Whiplash injuries are a common type of injury suffered during road traffic accidents. Whiplash occurs when there is a sudden displacement of the neck caused by jolting forwards, backwards or side-wards. Whiplash can cause pain, tenderness, stiffness and restricted movement of the neck. The symptoms can also extend to headaches, dizziness and pains in your arms and back. In some cases of chronic (severe) whiplash, it can take up to 12 months for the injured person to recover. However, this prognosis period can be a lot longer for some people, especially for those where the accident impact was severe.

Get in contact today to start your claim!

Starting your claim is easy! Call us on our 24/7 helpline or email us to get a response from one of our expert team members.

Frequently Asked Questions

How long do I have to make a claim?

You typically have around 3 years to start your personal injury claim and the time is counted from the date of your accident. If the date of your accident is approaching limitation, we can apply for an extension in most cases to ensure you do not lose the right to claim.
There are exceptions to the three-year rule in some cases, so if you think you might have a claim we advise you to contact us as soon as possible so we can determine your chances for successful compensation.

If you are making a claim for an accident at work then there are 3 main exceptions to the three-year rule:

  • Mental Capacity – if your loved one no longer has the mental capacity to make a claim themselves
  • Working Abroad – if your accident happened while you were working abroad.
  • Defective Work Equipment – if your injury was caused by equipment that had a manufacturing defect.

How much compensation could I receive?

The amount of compensation varies depending on the type of accident, the severity of the illness or injury, and the individual situation as each person can be affected differently.

As the amount varies case to case, our personal injury solicitors can assess your situation and provide you with a more accurate quote. For a quick estimate on how much you could be entitled to, why not visit our claims calculator?

What can I claim for?

Depending on your case you can claim for both general and special damages.
General damages are made up of the pain, suffering and loss of amenities due to the injury caused. This will be detailed in the medical report written by the medical expert following an independent examination.

Special damages:

  • Travel Expenses
  • Medical Care & Prescription Costs
  • Rehabilitation
  • Loss of Earnings
  • Household Assistance & Adaptations
  • Vehicle Damage
  • Vehicle Hire, Storage & Recovery Charges
  • Any other out-of-pocket expenses

Can I make a claim for someone else?

Yes. You can make a claim on behalf of a child under the age of 18 and/or if the claimant lacks the mental capacity. For all other claims, you are welcome to make an enquiry via our website or our contact centre for information which may assist your friend/relative who has been involved in an accident.

Can I make a claim if the accident was my fault?

To put it simply, you cannot claim against yourself. If you are 100% sure that you are the only one to blame for an accident, injury, illness or misdiagnosis then unfortunately you can not make a claim. However, if it was a road traffic accident, any other people who were travelling with you and suffered injuries can make a claim. If liability was split (50/50) then you are able to make a claim for 50% of the total value of your claim.

In some types of situations, one or another party can be at partial fault. If you think this might be the case, we advise you to contact us for a free consultation where we will distinguish your chances to claim.

What Should I Do If I Have Been Injured?

There are several things you can do to help support your case if you have been injured or been involved in an accident and feel you may be entitled to make a claim:

• Gather photographic evidence: clear pictures of the accident area can be really helpful although it may not always be possible
• Obtain witness statements: these help us build your claim
• Record any injury details and/or symptoms: This will support any medical evidence and show the rate of your recovery.
• Record any financial losses: This includes any expenses you’ve personally made as a direct result of your injury.

If you have been injured at the workplace then you should also:

•Ask for help: A trusted colleague or your trade union representative can help you sort things out.

What will it cost me to make a claim?

Claims 24 work on a no-win – no-fee basis.
No win, No fee is a risk-free way of getting compensation for an injury or illness that wasn’t your fault.
It means there are no upfront costs, and there are no legal fees to be paid in the unlikely event that your claim is unsuccessful.

If you win your claim, we will make the following deductions:
• A success fee for winning
• Your solicitor’s fee
• The 3rd party normally cover all legal costs and expenses but if there is a shortfall, then this may also be deducted from your compensation.

We believe there should be no surprises when making a claim with us, so anything you need to know when making a decision will be made clear from the get-go. Come and talk to us for free for impartial advice.

How long will it take to settle my claim?

The average time from the moment you contact Claims 24 till the moment you receive a check from us is 6-8 months.
However, every situation is different and the timeframe depends on many factors – one of them is your collaboration with us.

By providing all the correct information and attending all of the medical appointments which we arrange for you, our solicitors will be able to build a strong case on your behalf resulting in a quick, efficient payout.
Therefore, we kindly ask you to help us, and we will help you – because together we can achieve more.

Should I claim if a friend or relative was driving and caused the accident?

Road traffic accidents can cause physical injury, stress, and sometimes an absence of work resulting in loss of earnings. Furthermore, some people experience a fear of being in a vehicle due to psychological trauma. Therefore, we understand that you might not want to claim against your friend or relative.

However, there are a few things you should know which might change the situation.

Most passengers are afraid to claim because they think that the driver needs to pay the compensation from their own pocket. However, it is the insurance company which pays the compensation, therefore you do not need to worry about your friend’s or relative’s finances. The insurance premium is another sensitive topic when speaking about compensation claims. It is very likely that the faulty driver’s insurance will increase, but getting the support you need to recover from injuries following a car accident is paramount as it can have long-lasting results on your lifestyle and affect those around you too.

What is the process for making a claim?

1. Call us or fill out our form
The first step is simple. All you have to do is get in contact and a member of our team will discuss your accident/ injury with you. We will gather information regarding your claim and advise you on how best to proceed.

2. Complete Claim Requirements
Once we have all the details of your case, we will put together your claim and manage your case from the first day to the last. You can be assured that we will do everything in our power to get you the compensation you deserve.

3. Receive Compensation
Once your claim has been successful, we will send your compensation to you! If we don’t win, we won’t charge you a penny. You can be sure you’ll get every penny of your compensation as our fees are paid for by the party at fault!

For more information on how to claim and an in-depth process, visit our ‘How To Claim’ page.