Criminal Injury Claims

You typically have around 3 years to start your personal injury claim and the time is counted from the date of your accident. If the date of your accident is approaching limitation, we can apply for an extension in most cases to ensure you do not lose the right to claim.
There are exceptions to the three-year rule in some cases, so if you think you might have a claim we advise you to contact us as soon as possible so we can determine your chances for successful compensation.

If you are making a claim for an accident at work then there are 3 main exceptions to the three-year rule:

• Mental Capacity – if your loved one no longer has the mental capacity to make a claim themselves
• Working Abroad – if your accident happened while you were working abroad.
• Defective Work Equipment – if your injury was caused by equipment that had a manufacturing defect.

The amount of compensation varies depending on the type of accident, the severity of the illness or injury, and the individual situation as each person can be affected differently.

As the amount varies case to case, our personal injury solicitors can assess your situation and provide you with a more accurate quote. For a quick estimate on how much you could be entitled to, why not visit our claims calculator?

Depending on your case you can claim for both general and special damages.
General damages are made up of the pain, suffering and loss of amenities due to the injury caused. This will be detailed in the medical report written by the medical expert following an independent examination.

Special damages:

• Travel Expenses
• Medical Care & Prescription Costs
• Rehabilitation
• Loss of Earnings
• Household Assistance & Adaptations
• Vehicle Damage
• Vehicle Hire, Storage & Recovery Charges
• Any other out-of-pocket expenses

Yes. You can make a claim on behalf of a child under the age of 18 and/or if the claimant lacks the mental capacity. For all other claims, you are welcome to make an enquiry via our website or our contact centre for information which may assist your friend/relative who has been involved in an accident.

Claims 24 work on a no-win – no-fee basis.
No win, No fee is a risk-free way of getting compensation for an injury or illness that wasn’t your fault.
It means there are no upfront costs, and there are no legal fees to be paid in the unlikely event that your claim is unsuccessful.

If you win your claim, we may make the following deductions:
• A success fee of between 25% for winning – could be more in some cases
• The solicitor’s fee if this is unrecoverable – this is usually capped to a success fee
• The 3rd party insurers normally cover all legal fees, disbursements and expenses but if there is a shortfall, then this may be deducted from your compensation as a success fee usually capped at 25%

We believe there should be no surprises when making a claim with us, so anything you need to know when making a decision will be made clear from the get-go. Come and talk to us for free for impartial advice.

The average time from the moment you contact Claims 24 till the moment you receive your compensation payout is 6-8 months.
However, every situation is different and the time frame depends on many factors – one of them is your co=operation with us.

By providing all the correct information and attending all of the medical appointments on time (which we arrange for you), your file handler will be able to build a strong case on your behalf resulting in a quick, efficient payout.
Therefore, we kindly ask you to help us, and we will help you – because together we can achieve more.

1. Call us on 08000786088 or fill out our contact form
The first step is simple. All you have to do is get in contact and a member of our team will discuss your accident/ injury with you. We will gather information regarding your claim and advise you on how best to proceed.

2. Complete Claim Requirements
Once we have all the details of your case, we will put together your claim and manage your case from the first day to the last. You can be assured that we will do everything in our power to get you the compensation you deserve.

3. Receive Compensation
Once your claim has been successful, we will send your compensation to you! If we don’t win, we won’t charge you a penny. You can be sure you’ll receive maximum compensation for your injuries!

For more information on how to claim and an in-depth process, visit our ‘How To Claim’ page.

In order to make a successful claim, there are a few criteria that you must meet:

• You must not have a criminal record.
• You must have a clean driving license (if applicable).
• The police should have been informed and have a record of the incident.
•The case must have been settled in the courts.
• The person legally responsible for the incident must have been convicted.

However, these requirements are not always clear cut as circumstances vary and each claim is taken on an individual basis. The best thing to do if you are unsure whether you are eligible to make a claim or not, is to get in contact with our specialist solicitors who can advise you over the phone.

Assault can take many forms, depending on the type of harm caused or the severity of the injury. The main types of assault include:

• Common Assault: Involves the use of force, such as pushing or slapping, or making threats of violence.
• Actual Bodily Harm (ABH): Refers to injuries like bruises, scratches, or bites resulting from an assault.
• Grievous Bodily Harm (GBH): Involves serious injuries, such as being stabbed or shot.
• Sexual Assault & Rape: These are forms of sexual abuse, where someone forces you to have sex (rape) or touches you sexually without consent (sexual assault).
• Domestic/Family Violence & Relationship Abuse: Describes assault by a partner, ex-partner, or family member.
• Hate Crime: Assault motivated by prejudice against your race, religion, gender identity, sexual orientation, or disability. Hate crimes are taken seriously by law enforcement and may result in longer sentences for the offender.

Even if no physical injury occurs, an assault can still have emotional and psychological impacts. Assaults can happen in various settings, such as at home, school, or in public places.