Pool Bugs & Swimming Pool Infection Claims

Pool bugs are also referred to as recreational water illnesses (RWI). Contrary to popular belief, chlorine does not kill all germs instantly. There are germs today that are very tolerant to chlorine and were not known to cause human disease until recently. Once these germs get in the pool, it can take anywhere from minutes to days for chlorine to kill them. Swallowing just a little water that contains these germs can make you sick.

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Claims 24 are here to support you whatever the circumstances.

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Pool bugs cause a wide variety of infections, such as gastrointestinal, skin, ear, respiratory, eye, neurologic, and wound infections. The most commonly reported RWI is diarrhoea.

In the past two decades, there has been a substantial increase in the number of RWI outbreaks associated with swimming at holiday destinations abroad. Crypto, which can stay alive for days even in well-maintained pools, has become the leading cause of swimming pool-related outbreaks of diarrheal illness.

Swallowing even a small amount of recreational water that has been contaminated with faeces containing germs can make you sick. Therefore if you have suffered from a pool bug illness whilst on a package holiday abroad contact Accident Claims 24 now and start your claim for compensation today.

Get In Contact Today To Start Your Claim!

Starting your claim is easy! Call us on our 24/7 helpline or email us to get a response from one of our expert team members.

Frequently Asked Questions

You typically have around 3 years to start your personal injury claim and the time is counted from the date of your accident. If the date of your accident is approaching limitation, we can apply for an extension in most cases to ensure you do not lose the right to claim.
There are exceptions to the three-year rule in some cases, so if you think you might have a claim we advise you to contact us as soon as possible so we can determine your chances for successful compensation.

If you are making a claim for an accident at work then there are 3 main exceptions to the three-year rule:

  • Mental Capacity – if your loved one no longer has the mental capacity to make a claim themselves
  • Working Abroad – if your accident happened while you were working abroad.
  • Defective Work Equipment – if your injury was caused by equipment that had a manufacturing defect.

The amount of compensation varies depending on the type of accident, the severity of the illness or injury, and the individual situation as each person can be affected differently.

As the amount varies case to case, our personal injury solicitors can assess your situation and provide you with a more accurate quote. For a quick estimate on how much you could be entitled to, why not visit our claims calculator?

Depending on your case you can claim for both general and special damages.
General damages are made up of the pain, suffering and loss of amenities due to the injury caused. This will be detailed in the medical report written by the medical expert following an independent examination.

Special damages:

  • Travel Expenses
  • Medical Care & Prescription Costs
  • Rehabilitation
  • Loss of Earnings
  • Household Assistance & Adaptations
  • Vehicle Damage
  • Vehicle Hire, Storage & Recovery Charges
  • Any other out-of-pocket expenses

Yes. You can make a claim on behalf of a child under the age of 18 and/or if the claimant lacks the mental capacity. For all other claims, you are welcome to make an enquiry via our website or our contact centre for information which may assist your friend/relative who has been involved in an accident.

Claims 24 work on a no-win – no-fee basis.
No win, No fee is a risk-free way of getting compensation for an injury or illness that wasn’t your fault.
It means there are no upfront costs, and there are no legal fees to be paid in the unlikely event that your claim is unsuccessful.

If you win your claim, we will make the following deductions:
• A success fee for winning
• Your solicitor’s fee
• The 3rd party normally cover all legal costs and expenses but if there is a shortfall, then this may also be deducted from your compensation.

We believe there should be no surprises when making a claim with us, so anything you need to know when making a decision will be made clear from the get-go. Come and talk to us for free for impartial advice.

The average time from the moment you contact Claims 24 till the moment you receive a check from us is 6-8 months.
However, every situation is different and the timeframe depends on many factors – one of them is your collaboration with us.

By providing all the correct information and attending all of the medical appointments which we arrange for you, our solicitors will be able to build a strong case on your behalf resulting in a quick, efficient payout.
Therefore, we kindly ask you to help us, and we will help you – because together we can achieve more.

1. Call us or fill out our form
The first step is simple. All you have to do is get in contact and a member of our team will discuss your accident/ injury with you. We will gather information regarding your claim and advise you on how best to proceed.

2. Complete Claim Requirements
Once we have all the details of your case, we will put together your claim and manage your case from the first day to the last. You can be assured that we will do everything in our power to get you the compensation you deserve.

3. Receive Compensation
Once your claim has been successful, we will send your compensation to you! If we don’t win, we won’t charge you a penny. You can be sure you’ll get every penny of your compensation as our fees are paid for by the party at fault!

For more information on how to claim and an in-depth process, visit our ‘How To Claim’ page.

However, every situation is different and the timeframe depends on many factors – one of them is your collaboration with us.

By providing all the correct information and attending all of the medical appointments which we arrange for you, our solicitors will be able to build a strong case on your behalf resulting in a quick, efficient payout.
Therefore, we kindly ask you to help us, and we will help you – because together we can achieve more.

Pool bugs are caused by germs spread by swallowing, breathing in mists or aerosols of, or having contact with contaminated water in swimming pools, hot tubs, water parks, water play areas and interactive fountains. Pool bugs can also be caused by chemicals in the water or chemicals that evaporate from the water and cause indoor air quality problems. If this sounds like something that has happened to you, give us a call and our team will be happy to help.

The symptoms of pool bugs will vary on an individual basis. Factors such as age, weight and the type of bug causing the infection will result in different symptoms manifesting. Below you can find common symptoms associated with food poisoning:
• Eye Infections
• Skin Infections
• Gastrointestinal Infections
• Respiratory Infections
• Neurologic Infections
• Wound Infections
• Diarrhoea
• Vomiting

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