If you’ve been injured at work—whether on-site, off-site, or while carrying out your employer’s business—Claims24 is here to help you claim the compensation you deserve. We specialise in workplace injury and industrial disease claims across the UK, guiding you through every step so you can focus on recovery. Our dedicated team provides a free, confidential consultation to assess your eligibility and explain your rights.
Your employer is legally required to:
If your employer has failed in these duties and you were injured as a result, you may be entitled to compensation. Our knowledgeable solicitors have helped thousands of UK workers—just like you—secure fair settlements after accidents at work.
Contact our team 24/7 for expert advice and to protect your rights.
Claims24 helped me get back on my feet after my warehouse accident. The process was stress-free and they arranged my physio. Highly recommend for anyone in Manchester!”
James T., Manchester Tweet
Our experienced team handles all types of work-related injuries, including:
Not sure if your injury qualifies? Call our helpline 24/7 @ 0800 0786 088
Whatever the circumstances of your accident, Claims 24 are here to help.
If you’ve developed an illness due to hazardous conditions at work, such as exposure to asbestos, chemicals, or loud machinery, our team can help you claim for compensation. We have experience securing settlements for workers across the UK, including in industries such as construction, manufacturing, and logistics.
Strict time limits apply to workplace injury claims in the UK—usually three years from the date of accident or diagnosis. The sooner you act, the stronger your case. Don’t delay your recovery or risk missing out on compensation you deserve.
You typically have around 3 years to start your personal injury claim and the time is counted from the date of your accident. If the date of your accident is approaching limitation, we can apply for an extension in most cases to ensure you do not lose the right to claim.
There are exceptions to the three-year rule in some cases, so if you think you might have a claim we advise you to contact us as soon as possible so we can determine your chances for successful compensation.
If you are making a claim for an accident at work then there are 3 main exceptions to the three-year rule:
The amount of compensation varies depending on the type of accident, the severity of the illness or injury, and the individual situation as each person can be affected differently.
As the amount varies case to case, our personal injury solicitors can assess your situation and provide you with a more accurate quote. For a quick estimate on how much you could be entitled to, why not visit our claims calculator?
Depending on your case you can claim for both general and special damages.
General damages are made up of the pain, suffering and loss of amenities due to the injury caused. This will be detailed in the medical report written by the medical expert following an independent examination.
Special damages:
Yes. You can make a claim on behalf of a child under the age of 18 and/or if the claimant lacks the mental capacity. For all other claims, you are welcome to make an enquiry via our website or our contact centre for information which may assist your friend/relative who has been involved in an accident.
There are several things you can do to help support your case if you have been injured or been involved in an accident and feel you may be entitled to make a claim:
• Gather photographic evidence: clear pictures of the accident area can be really helpful although it may not always be possible
• Obtain witness statements: these help us build your claim
• Record any injury details and/or symptoms: This will support any medical evidence and show the rate of your recovery.
• Record any financial losses: This includes any expenses you’ve personally made as a direct result of your injury.
If you have been injured at the workplace then you should also:
•Ask for help: A trusted colleague or your trade union representative can help you sort things out.
In some types of situations, one or another party can be at partial fault. If you think this might be the case, we advise you to contact us for a free consultation where we will distinguish your chances to claim.
Claims 24 work on a no-win – no-fee basis.
No win, No fee is a risk-free way of getting compensation for an injury or illness that wasn’t your fault.
It means there are no upfront costs, and there are no legal fees to be paid in the unlikely event that your claim is unsuccessful.
If you win your claim, we may make the following deductions:
• A success fee of between 25% for winning – could be more in some cases
• The solicitor’s fee if this is unrecoverable – this is usually capped to a success fee
• The 3rd party insurers normally cover all legal fees, disbursements and expenses but if there is a shortfall, then this may be deducted from your compensation as a success fee usually capped at 25%
We believe there should be no surprises when making a claim with us, so anything you need to know when making a decision will be made clear from the get-go. Come and talk to us for free for impartial advice.
The average time from the moment you contact Claims 24 till the moment you receive your compensation payout is 6-8 months.
However, every situation is different and the time frame depends on many factors – one of them is your co=operation with us.
By providing all the correct information and attending all of the medical appointments on time (which we arrange for you), your file handler will be able to build a strong case on your behalf resulting in a quick, efficient payout.
Therefore, we kindly ask you to help us, and we will help you – because together we can achieve more.
1. Call us on 08000786088 or fill out our contact form
The first step is simple. All you have to do is get in contact and a member of our team will discuss your accident/ injury with you. We will gather information regarding your claim and advise you on how best to proceed.
2. Complete Claim Requirements
Once we have all the details of your case, we will put together your claim and manage your case from the first day to the last. You can be assured that we will do everything in our power to get you the compensation you deserve.
3. Receive Compensation
Once your claim has been successful, we will send your compensation to you! If we don’t win, we won’t charge you a penny. You can be sure you’ll receive maximum compensation for your injuries!
For more information on how to claim and an in-depth process, visit our ‘How To Claim’ page.
If your employer disputes responsibility for your workplace accident, don’t panic—this is a common step in the claims process. Sometimes, they might make what’s called a “without prejudice” offer. This means they’re willing to discuss settlement but aren’t admitting fault. You have the choice to accept or decline this offer.
If you decline, or if no agreement is reached, your case could proceed to court. There, an independent judge will look at all the evidence and decide who is legally responsible. Throughout this process, we’ll handle the complicated legal steps and keep you updated, so you’re never left in the dark. Just remember: a denial of liability isn’t the end of the road—your right to pursue compensation remains unchanged.
If your employer disputes responsibility for your workplace accident, don’t panic—this is a common step in the claims process. Sometimes, they might make what’s called a “without prejudice” offer. This means they’re willing to discuss settlement but aren’t admitting fault. You have the choice to accept or decline this offer.
If you decline, or if no agreement is reached, your case could proceed to court. There, an independent judge will look at all the evidence and decide who is legally responsible. Throughout this process, we’ll handle the complicated legal steps and keep you updated, so you’re never left in the dark. Just remember: a denial of liability isn’t the end of the road—your right to pursue compensation remains unchanged.
While we work hard to give every claim the best possible chance of success, there are certain reasons why an accident at work claim might not proceed in your favour. Common pitfalls include:
• Not enough evidence: A strong claim relies on good evidence. If you’re unable to provide clear proof of what happened—such as photos, witness statements, or incident reports—it becomes difficult to support your claim.
• Time limits: By law, you generally have three years from the date of your accident (or the date you learned about your injury) to begin a claim. Missing this window can mean your claim will not be accepted, unless an exception applies.
• Incomplete or inconsistent information: If the details about your accident or injury change, or if your version of events doesn’t match up with other records, this can weaken your case.
• Pre-existing conditions: Sometimes, if your injury existed before the accident, or the accident did not directly cause or worsen your symptoms, insurers may deny the claim.
If you’re unsure about the strength of your claim or whether you’re within the time limit, don’t worry. Give us a call for a free consultation and we’ll help you figure out your next steps.
Absolutely. Even if you’re self-employed, you may still be able to make a claim if you’ve been injured while working for someone else. The key factor is whether another party—such as a business or the occupier of the premises where you were working—owed you a duty of care and failed to provide a safe working environment.
Common scenarios can include injuries caused by:
If their negligence led to your injury, you could have a valid claim. To strengthen your case, it’s helpful to gather relevant evidence, which may include:
If you’re unsure whether your situation qualifies, get in touch with our team for tailored advice. We can guide you through the process and help determine your eligibility for compensation.
It is compulsory for your employer to have insurance to cover your claim.
Some people are worried about losing their job if they make a claim against their employer. Our experienced personal injury solicitors can reassure you on what your legal rights are, and how to protect them when making a claim. Your employer cannot terminate your employment if you choose to make an employer’s liability claim. British law protects all employees from being discriminated against by their employers if they make a claim for an accident at work.
RSI occurs when the musculoskeletal and nervous systems are affected due to repetitive tasks, forceful exertions, vibrations and sustained or awkward positions. This could be a result of excessive use of a keyboard for example.
The following complaints are typical in people suffering from an RSI: Short Bursts of pain spread over many areas in the arm, back, shoulders, wrists, hands or thumbs. This results in tenderness and diminished performance in actions such as grip and pinch strength. Other complaints include stiffness, throbbing and cramp. If you think any of these apply to you, then get in contact today to find out how much you could be entitled to.
Noise-induced hearing loss is very common for people who have worked in the textile and mining industries famous in the ’60s and ’70s. The Health and Safety standards were not met in many mills and foundry’s and ear protection was not provided. This has affected the hearing of many people who are now in their later years and are suffering from ringing in the ears in addition to actual hearing loss. This is why we have experienced advisors and solicitor’s across England & Wales alike to assist you in making a claim.
If you have worked at more than one mill which was noisy, our solicitors in England & Wales will trace each of them and/or their insurers and pursue them for compensation. Whilst many of the mills have since closed, we are still able to pursue claims against their insurers of that time and our highly skilled investigations department will assist the solicitors in tracing such companies.
Your employer will be insured for such instances and their insurer will indemnify the claims even if the employer is no longer in business.
Call us today to speak to one of our expert solicitors who can advise you on how to begin your claim.
Our lines are open 24/7, all year round so get in touch today to see how we can help you.
Claims 24 is a trading style of LPS Solicitors Ltd, a company registered in England & Wales (Number 08580211).
Registered Office: Alpha House, 2 Coop Place, Bradford, West Yorkshire, BD5 8JX, England.
VAT No: 814151365. We are authorized and regulated by the Solicitors Regulation Authority. You can access the Solicitors Regulation Authority rules at: www.sra.org.uk/solicitors/standards-regulations/
Copyright © 2025 • Claims 24. All Rights Reserved.
"*" indicates required fields